Ordering & Returns
Last updated: 29 September 2026
Get2Pro products can be purchased through our retail partner Good Archer or ordered directly from Get2Pro by submitting a product enquiry.
Ordering through Good Archer
Products purchased through Good Archer are sold and processed by Good Archer.
Their terms regarding ordering, payment, delivery, returns and refunds apply to purchases completed through the Good Archer website.
Please refer to the information provided by Good Archer when placing your order.
Ordering directly from Get2Pro
You can send a product enquiry through the Get2Pro website.
Submitting an enquiry does not itself create an obligation to purchase.
After receiving your enquiry, we will confirm:
- product availability;
- selected product/version;
- product price;
- delivery cost;
- total amount payable;
- payment details;
- any other relevant order information.
An order is confirmed only after the order details and payment arrangements have been agreed.
Direct orders are sold by:
VšĮ „Kelias link profesionalo“
Company code: 307464604
Lithuania
Email: info@get2pro.eu
Prices and payment
Product prices displayed on get2pro.eu are shown in euros (EUR).
VšĮ „Kelias link profesionalo“ is not registered for VAT. VAT is therefore not charged or separately stated.
Delivery costs are not included unless explicitly stated otherwise. For direct orders, the applicable delivery cost and total amount will be provided before the order is confirmed.
Payment instructions for direct orders will be provided individually after the order details have been confirmed.
Delivery
Available delivery methods, estimated delivery time and delivery cost depend on the destination and will be communicated before a direct order is confirmed.
Please make sure that the delivery information you provide is accurate.
Right of withdrawal and returns
If you are a consumer purchasing a standard Get2Pro product directly at a distance, you generally have the right to withdraw from the contract within 14 days after receiving the product, without giving a reason, subject to the exceptions provided by applicable law.
To exercise the right of withdrawal, contact us at info@get2pro.eu and clearly state that you wish to withdraw from the purchase.
After notifying us, the product must be returned in accordance with the return instructions we provide.
You may inspect the product to the extent reasonably necessary to establish its nature, characteristics and functioning. You may be responsible for any diminished value resulting from handling beyond what is necessary for that purpose.
Unless otherwise required by law or agreed by us, the customer is responsible for the direct cost of returning a product when exercising the right of withdrawal.
Refunds will be made in accordance with applicable consumer law, normally using the same payment method used for the original transaction unless another method is expressly agreed.
The right of withdrawal may not apply to products made according to a customer’s individual specifications or clearly personalised products, where the applicable legal requirements for that exception are met.
Choosing between the standard Get2Pro product versions offered on the website does not by itself mean that a product is individually personalised.
Damaged, defective or incorrect products
If you receive a product that is damaged, defective or different from what was agreed, please contact us at info@get2pro.eu and describe the issue.
Where appropriate, we may ask for photographs or other information necessary to assess the problem.
Your statutory consumer rights regarding defective or non-conforming goods are not limited by our voluntary stitching warranty described below.
12-month stitching warranty
Get2Pro products include a 12-month commercial warranty on stitching.
If stitching fails during normal use within 12 months of purchase, contact us and we will assess the product and, where the warranty applies, arrange an appropriate repair or replacement.
This commercial warranty applies to manufacturing or stitching defects arising during normal use. It does not cover damage caused by misuse, accidents, improper handling or normal wear of materials.
The 12-month stitching warranty is an additional commercial warranty and does not limit any statutory consumer rights you may have under applicable law.
Returns for products purchased through Good Archer
If you purchased your Get2Pro product through Good Archer, please contact Good Archer regarding cancellation, return, refund or other matters relating to that purchase, as the purchase was completed through their sales channel.
The Get2Pro 12-month stitching warranty may still apply to the product according to its warranty conditions.
Contact
For questions about a direct Get2Pro order, return or warranty claim, contact:
VšĮ „Kelias link profesionalo“
Email: info@get2pro.eu